Booking Conditions - FAQ
FAQ Multi-day Tours
How to confirm the reservation? How are payments articulated?
A deposit of 50% of the price is required to confirm your reservation. Within 30 days of departure you must make the balance of the remaining 50%.
What is the cancellation policy for multi-regional travel?
If you wish to cancel your reservation, these are the cancellation policies:
-100%refund: If you cancel by 90 days before the event, you can choose to receive a voucher worth the amount paid, valid for 2 years;
-70%refund: If you cancel within 90 days before the event and prefer a cash refund, you will be refunded 70% of the amount via bank transfer;
-50%refund: If you cancel within 60 days before the event, you will be refunded 50% of the amount via bank transfer;
-Norefund: If you do not show up for the event (no show) or if you do not cancel at least 60 days before, no refund will be made.
Is a deposit provided?
No, there is no security deposit with our All-Inclusive formula.
What are the differences between a sailing vacation and a catamaran?
The catamaran is the right choice if you are looking for stability, more privacy, comfort and large spaces aimed at livability on board. For those who in addition to relaxation dream of a bit of adventure, we recommend an experience aboard one of our sailboats.
What happens if on the day of departure, marine weather conditions do not allow departure or cannot return to the Port?
In the event of adverse weather conditions, you will remain stationary in port until they improve. It will be the skipper depending on the weather and sea conditions who will determine and evaluate whether to undertake the crossing to reach the chosen destination. The same applies to the re-entry. In the event that it is not possible to make the crossing to reach the nautical base on the day of return, they will wait for the weather and sea conditions to improve.
How many hours does the crossing take to get to Croatia?
Subject to weather conditions, usually the crossing to Croatia takes 10 to 12 hours depending on the destination the skipper decides to reach. On board the transfer, the crossing takes about 4 hours.
How long is the crossing to get to the Tremiti Islands?
Subject to weather and sea conditions, usually the crossing to the Tremiti Islands takes about 4 hours.
What documents should I bring to Croatia?
Being a European state, it is sufficient to have an Electronic Identity Card, alternatively, a passport.
What to pack?
Few things are needed on a boat; you spend most of your time in a bathing suit and T-shirt. We recommend some more elegant clothing for when you go out in the evening, a couple of sweaters and a k-way for windy days, as well as the ever-present sunscreen. It is strongly recommended to avoid trolleys and prefer soft bags for space issues. For more details see our article on
What to Bring on a Boat Vacation
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Is it possible to bring animals on board?
As much as we love them, unfortunately, we do not allow animals on board.
Is the boating vacation suitable for children?
Boat vacations are ideal for children of all ages, who will be in a protected environment where they can play safely all day and have fun.
What will we do during the day?
We normally spend the day at anchor in one, two or three bays between swimming, water sports and relaxation. In the evening you will decide whether to sleep at anchor in some secluded cove under the stars or dock in a port and go ashore to visit the small towns. If there is no opportunity to anchor in a harbor, you will be taken ashore by tender. On average you will sail two to three hours a day divided into two trips, the rest of the time we will spend at anchor or ashore.
FAQ Daily Tours
What happens if marine weather conditions on the day of departure do not allow you to go out on the boat?
We undertake to reschedule the Tour in the following days to follow, or the date will be rescheduled in agreement with the client, after checking the availability of places with the office. In case these two conditions are not met, we will issue you a Voucher with a validity of 24 months equal to the amount paid. The same Voucher will allow will be expendable for any Tour offered by us.
What happens if I purchase a ticket and due to personal issues I can no longer travel?
The ticket will unfortunately not be refunded to you. You will be issued a Voucher, in consultation with the office and subject to calendar availability you will still be given a chance to make up the trip.
What to take on board?
Only the essentials are carried on the boat. A backpack with inside, a K-way that you can use during the crossing, a sweatshirt, a spare swimsuit and rock shoes in addition to the ever-present sunscreen. If you want to snorkel, we recommend that you also bring a Mask and Fins.
What time do you leave and what time do you return for the Tremiti Islands?
Check-in is scheduled at 8:30 am. After offering you coffee and a croissant, and handing over the contract countersigned by you, we board the boat to depart. We leave the moorings around 9:00 am. At about 10:15 a.m. (weather/sea conditions permitting) we arrive at the Tremiti Islands. You depart the Tremiti Islands three hours before Sunset, so it depends on the month you are traveling. But in any case, you never depart before 5 p.m. Return to port is usually between 6:15 and 7:30 p.m.
I don't eat fish or have food problems. Is it possible to have a different menu?
Of course, in case some customers do not prefer fish we have an alternative menu. It is essential, however, to communicate this at the time of booking.
Gluten-free alternative menu:
Rice from home stir-fried with clams before pasta.
Seafood alternative menu:
– Appetizer: local salami and cheese board;
– First course: pasta with fresh cherry tomato or pesto;
– Second course: caprese or prosciutto and melon.
We are committed to meeting food issues, however, aboard our vessels with limited kitchens, we cannot guarantee non-contamination.
I am not swimming is it still possible to participate in the experience?
Of course! On board our boats are life jackets and float tubes to allow everyone to swim.
Is there music on board?
Of course. All of our boats are equipped with stereos. It is possible to ask the crew to connect to the stereo with Bluetooth to put on their own music, or you can ask them directly for a particular playlist.